Frequently Asked Questions

Welcome to the Vegetarian Butcher’s FAQ page. We are dedicated to vegetarian gastronomy and locally made fresh food. Have your orders delivered, shop online, or in-store. Check out our Grab-N-Go section of fresh sandwiches, salads when you’re downtown and in a rush. We offer a unique selection of high-quality vegetarian food in our Gastown and Kelowna locations.

We thought we’d start off by listing your most frequently asked questions.

Q: Do you deliver?

A: Great question! Our delivery partners are Skip the Dishes, Uber Eats and Doordash. If you want to place an order and pick it up yourself, we’ll have it ready for you at pick up time for fresh-packed healthy eating.

Q: Do you offer reward discounts?

A: That’s a good question and yes! Vegetarian Butcher Rewards (VB Rewards) earns one star per dollar spent available with redemption with your next purchase. Sign up next time you’re in our store in Kelowna and start saving your stars.

Q: Do you cater?

A: We’re glad you asked. Yes, we do! Visit our Catering page here and send us an email to get the party started.

Q: Do you have gluten-free and soy-free food?

A: We love this question. Yes. We make fresh GF sandwiches every day, bread, crackers along with cookies, fudge brownies and Meal Kits. We have a variety of plant-based options for those with allergies and dietary restrictions.

Q: Do you have gift packs for special occasions?

A: Check out our full Holiday Dinner! We also offer gift cards so customers can choose the perfect match for their palate. You can buy one for yourself, or gift one to a friend. These gift cards are the perfect solution for students. You can also log into your account and check your gift card balances. For more info, see our Gift Cards page.

Q: Are you on social media?

A: Why yes, we are! Visit us on Facebook and Instagram for product photos, customer reviews and inspirational posts dedicated to healthy gastronomy. Here, you’ll find sale announcements, general information on healthy eating, and vegetarian food pics that make your mouth water (even if you’re not hungry).

Q: What are your COVID-19 procedures?

A: Ensuring the health and safety for both our team members and customers is our top priority. We are committed to constantly review and update our policies to reflect that of the Provincial Health Officer’s recommendations.